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Frequently Asked Questions
Q. How can my organization
add events to the calendar or be listed in the directory?
A. Any cultural or arts organization in Los
Angeles County can apply to be listed in the directory
and add events to the calendar at experienceLA.com:
Apply Online
Q. I am an ExperienceLA Partner, where
do I login to the Partners Control Panel to add events and edit
my profile?
A. To login to the control panel use this link:
www.experiencela.com/login
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Q. Does it cost anything
to use ExperienceLA?
A. No. ExperienceLA.com is a free to the public and
to all community partners.
See
our Sponsors.
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Q. I'm worried about
my privacy. If I provide my email address or other contact information
to ExperienceLA, how will you use my information?
A. ExperienceLA respects the privacy
of all our users. Other than the public contact information submitted
by organizations for inclusion in directory listings, any personal
information you provide us will be used only to keep you notified
of ExperienceLA news and events. ExperienceLA will never sell
your information, or share your personal information with any organization
that you have not expressly authorized us to do so.
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Q. What can my
organization do if it is approved to be an ExperienceLA Community
Partner?
A. Once your organization is approved as an ExperienceLA
community partner, your organization can manage its
own directory listing (if it is a directory listed organization),
promote itself at ExperienceLA.com using available web
tools and features, submit event information to be considered
for inclusion on the Featured Events Calendar, and submit
ideas for new content and features at ExperienceLA.com
and through electronic newsletters and alerts. To login
to the control panel to access these features use this
link: www.experiencela.com/login.
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Q. How does ExperienceLA get its content, and how can it be used?
A. Content at ExperienceLA.com has been provided by
partners, contributed by individual users, or created
by the ExperienceLA.com project team. While ExperienceLA
does NOT share personal information provided by individual
users, all content published at the ExperienceLA.com
public website can be freely used by any person or organization
as long as the information is properly attributed to
ExperienceLA.com and any other individual or organization
specifically credited at ExperienceLA.com. For more
information, please see our Site
Policies section.
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Q. I am not part of a cultural/community organization, how do I add events to the ExperienceLA calendar?
A. Other organizations (such as public relations firms, businesses, and non-profits) as well as individuals who have public arts/culture events can still apply to be a community partner. Learn more about becoming an ExperienceLA partner.
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Q. Who should I contact
if I notice anything not working correctly or out of place on ExperienceLA.com?
A. Just click on the contact us
link and provide us with the information. And, by the
way, thanks.
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Q. How can my organization link from our
website to ExperienceLA?
A. Anyone can add a link to experiencela.com by following
the instructions provided on the ExperienceLA
Logo page.
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Q.
I'm having trouble using the Metro Trip Planner
A. There are two underlying issues
that affect the reliability of the Trip Planner: 1.) Our Trip
Planner interfaces with Metro's
Trip Planner, which requires that addresses are entered in a
specific format in order to be recognized by the address/mapping
database. 2.) Experience LA content and address information
is populated by the organizations themselves. We prompt our
organizations to provide an end address or cross street that
is recognized by the Metro Trip Planner, but we do not always
receive compatible information. In that case, you may want to
try modifying the populated End Address to use the Trip Planner
or contact the organization for transportation information.
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Q. I need help figuring out my route using Metro. Who can I talk to?
A. Please talk to a Metro representative by calling 1-800-COMMUTE (1-800-266-6883).
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