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Experience LA
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Site Policy

Site Policies, Terms and Conditions


The experienceLA.com website and related online activities are a free public service provided by the Los Angeles County Metropolitan Transportation Authority (MTA), City of Los Angeles Community Redevelopment Agency (CRA), the City of Los Angeles Cultural Affairs Department, the Los Angeles County Arts Commission, LA Inc.-The Convention and Visitors Bureau, and other public and private Site Partners which may change from time to time. As a public service, Experience LA encourages all individual and organizational users to actively use the Site, make suggestions for Site content and enhancements, share information from and about the Site with others, and participate in all Experience LA online activities. In order to maintain the highest standards for Experience LA, the following Terms and Conditions have been developed to guide all user conduct.

Note: For the purposes of all policies, terms and conditions related to Experience LA and the experienceLA.com website, the use of the term Experience LA includes all Official Site Partners collectively and individually.

General: Terms of Use

By accessing, browsing or viewing the experienceLA.com website (the "Site"), you accept, without limit or qualification, all Site policies, terms and conditions provided herein and as may change from time to time without notice to you. Any usage of the Site by you acknowledges full and complete acceptance of these terms and conditions. As a condition of your use of this website, you warrant to Experience LA that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions and notices.

Any rights not expressly granted herein are reserved.

Privacy: Personal Information Collected and Use of Such Information

Experience LA is committed to honoring the privacy of visitors to the Site. Experience LA will not sell, release or rent any personal information gathered during your visit to the Site without your explicit permission.

Experience LA may use cookies to deliver content specific to your interests. A cookie cannot read information off your hard drive or read cookie files from other websites. You do not need to have cookies enabled in your browser to use the Site.

For each visitor to our Site, our web server(s) automatically recognizes the customer's Internet Protocol (IP) address/domain name combination. Experience LA collects IP address/domain name combinations of visitors to the Site. Experience LA will use your IP address only for website administration, to detect problems with a server, or to track traffic patterns. We do not use information regarding individual users.

Experience LA does collect the following: e-mail addresses of users who voluntarily communicate with us via e-mail; aggregate information on what pages users access or visit; user-specific information on what pages users access or visit; and other information voluntarily provided by the user, such as survey information and/or personal information provided on contact forms, registration forms, comment forms, online promotions, etc. The information collected is used for internal review and may be used to improve the overall content of the Site, to customize the content and/or layout of the Site for each individual user, and to notify users about updates to the Site and/or other Site related communications.

Site Content: Information Voluntarily Submitted by Site Users

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus you give up claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Experience LA uses such material.

Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold and transmitted by Experience LA anywhere in the world, in any medium, forever.

Experience LA is free to use, without compensation to you, any concepts, ideas, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. However, you agree and understand that Experience LA is not obligated to use any such ideas or materials and you have no right to compel such use.

Content Usage: Copyrights, Intellectual Property, Limited Permissions

Experience LA encourages the lawful use of content at experienceLA.com. However, the text, images, and data on the Site are protected by copyright and may be subject to other restrictions as well. Experience LA and relevant third parties retain all rights, including copyright, in data, images, audio and video clips, software, documentation, text, and other information contained in these files (collectively, the "Materials"). Users may download and use Materials subject to these Terms and Conditions, and subject to any additional terms or restrictions applicable to the individual file or program, provided all copyright and other proprietary notices contained on the Materials are retained.

The Materials are made available for use without permission only for limited non-commercial personal or educational use, for fair use as defined in the United States copyright laws, and for the specific use of the media and non-commercial/commercial providers of travel, tourism, leisure, arts, cultural and related information who, by their use of such content, promote the greater Los Angeles area as a travel destination and further the mission and goals of Experience LA. All users must cite the author/artist and source of this Material as they would material from any printed or other work, and the citation MUST include the URL "www.experienceLA.com" in addition to all copyright and other proprietary notices included in the Materials. Non-commercial/commercial providers of travel, tourism, leisure, arts, culture and related information who choose to use such Materials must additionally notify Experience LA of such usage by sending an email to webmaster@experienceLA.com briefly detailing where, how, when and for what purpose the Materials are planned to be used. In granting this limited permission, however, note that Experience LA does not warrant or represent that use of Materials displayed on the Site will not infringe the rights of third parties not owned by or affiliated with Experience LA. Copyright and other proprietary rights in the Materials may be held by individuals and/or entities other than Experience LA.

Experience LA expressly prohibits the use, copying, display, publication, distribution, transmission, modification, reposting or exploitation for commercial purposes of any protected Materials on the Site, other than those purposes specifically described above.

While Experience LA uses reasonable efforts to include accurate and up-to-date information in this Site, content is provided by a variety of sources, changes frequently, and Experience LA makes no representations or warranties as to its accuracy. Experience LA assumes no liability or responsibility for any errors or omissions in the content of the Site.


The trademarks, online logo marks and service marks ("the Trademarks") displayed on the Site, including experienceLA.com, are registered and/or unregistered Trademarks of Experience LA and/or individual Site Partners. The Trademarks of other third parties may also be displayed on the Site. Nothing contained in this Site should be construed as granting, by implication, estoppel, or otherwise, any right or license to use any Trademark displayed on the Site without written permission by the specific owner of the Trademark displayed on the Site. Your misuse of the Trademarks displayed on the Site, including alteration or use out of context, is strictly prohibited.


Experience LA encourages organizations to link to the experienceLA.com website and/or content. By doing so, you agree to abide by all terms and conditions contained herein. Any link to the experienceLA.com website and/or content must clearly identify Experience LA either by use of the Experience LA online logo with hyperlink and/or clear indication of the www.experienceLA.com Universal Resource Locator. Any framed use of or other link to the experienceLA.com website and/or content that does not clearly provide users access to/knowledge of the experienceLA.com source is expressly forbidden.

Experience LA provides links to other public and private websites and service providers. Affiliated sites may or may not be served by Experience LA. Experience LA is not liable for the content or privacy policies of any third party websites. Please review each of the individual site policies, terms and conditions for more information regarding any third party sites.

Site Security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, Experience LA has put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Electronic communications and Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others notwithstanding the security precautions put in place by Experience LA. Sending a message or any kind of electronic information to Experience LA does not cause Experience LA to have any special liability to you or any entity related to you.


This Site and all materials contained on it are distributed and transmitted "AS IS" without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Neither Experience LA nor any other party involved in creating, producing, delivering or maintaining the Site is liable for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the Site and/or the materials contained on the Site regardless of the provider of the materials. Neither Experience LA nor any other party involved in creating, producing, delivering or maintaining the Site is liable for any viruses or other contamination of your system nor for any delays, inaccuracies, errors or omissions arising out of your use of the Site or with respect to the material contained on the Site, including without limitation, any material posted on the Site.

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